Privacy Policy

When you request a quote, we collect the details you provide: facility name, facility type, contact name, email address, phone number, city or ZIP code, equipment details, and the nature of your service request.

When a service company claims or creates a listing, we collect the business name, contact details, service areas, and payment information needed to process a Pro subscription. Payment card details are processed by our payment processor and are never stored on our servers.

We also collect standard technical information such as browser type, pages visited, and referring URLs to help us improve the site.

Quote requests are recorded for EquipFix Pro owner review. Details may be shared with eligible Pro subscribers so they can respond to your request. Not every listed company is notified, and a response or quote is not guaranteed.

We use contact information to send confirmations, reference numbers, and status updates about your requests, and to notify service companies of new leads.

We do not sell your personal information to third parties.

Facility quote details are shared with service companies in our network for the sole purpose of responding to your request.

We may disclose information if required by law or to protect the rights and safety of our users.

We retain quote requests and listing information for as long as needed to operate the directory and meet legal obligations. We use industry-standard safeguards to protect your information, though no method of transmission over the internet is completely secure.

You may request a copy, correction, or deletion of your information at any time by contacting us at support@equipfixpro.app. You can unsubscribe from non-essential emails using the link in any message we send.

We may update this policy from time to time. Material changes will be posted on this page with an updated effective date.