Refund Policy

The Pro listing plan includes a free first month, then is billed at $49 per month and renews automatically. You may cancel at any time — your Pro features remain active until the end of the current billing period, and no further charges are made.

If you cancel within 14 days of your first paid month and are not satisfied, contact us at support@equipfixpro.app and we will refund that first month's payment in full.

Partial months after the first 14 days are not refunded; instead, your subscription simply runs to the end of the period you've paid for.

Charges that have already been refunded, or accounts removed for violating our Terms of Service, are not eligible for refunds.

Submitting a quote request on EquipFix Pro is free for facilities, so there is nothing to refund. Any payment for repair or maintenance work is made directly to the service company under your agreement with them — refund questions for that work should be directed to the service company.

Email support@equipfixpro.app from the address associated with your listing, including your business name and the date of the charge. Approved refunds are issued to the original payment method and typically appear within 5–10 business days.